Best Practices

To establish and maintain current license(s) as required to conduct the business of title insurance and settlement services.

To adopt and maintain appropriate written procedures and controls for Escrow Trust Accounts allowing for electronic verification of reconciliation.

Pillar #3 - Protection of
Non-Public Personal Information

To adopt and maintain a written privacy and information security program to protect Non-public Personal Information (NPI) as required by local, state, and federal law.

To adopt standard real estate settlement procedures/policies that are compliant with Federal and State Consumer Financial Laws, as applicable to the Settlement process. Adopting appropriate policies and conducting ongoing employee training will ensure that state, federal and contractual obligations governing the Settlement are met.

To adopt appropriate procedures for the production, delivery, and remittance of title insurance policies helps ensure title companies can meet their legal and contractual obligations.

To maintain appropriate levels of professional liability or errors and omissions insurance to help ensure that title companies have the financial capacity to stand behind their professional services. In addition, state law and title insurance underwriting agreements may require a company to maintain fidelity coverage or surety bonds.

To establish a process for receiving and addressing consumer complaints helps ensure reported instances of poor service or non-compliance do not go undiscovered.